Changelog
This page summarizes visible CustomerFlows updates that affect setup, support, or day-to-day use. It is not an incident log or internal engineering changelog.
May 2026
WhatsApp setup and Inbox
- Added guidance for connecting a number that may still be used in the WhatsApp Business App.
- Documented the WhatsApp setup, overview, chat, billing, and advanced settings sections.
- Added Inbox guidance for saved replies and sending an approved template when the 24-hour service window has closed.
- Expanded WhatsApp billing blockers and recovery steps for missing payment methods, inactive accounts, and spending caps.
Business templates and CRM
- Added business template documentation for workspace setup by business type.
- Added tour operator template guidance for sales, operations, retention, and starter automation resources.
- Added CRM sidebar entries for custom fields, contact import, business templates, and pipeline import/export.
Automation
- Added Workflow Blueprints documentation for pre-built automation recipes.
- Updated automation docs to explain preloaded template workflows, history, failures, retries, and plan limits.
AI Console
- Added AI Console navigation in the docs sidebar.
- Expanded knowledge-source preparation, customer-safe vs internal-only visibility, supervised feedback, and "improve a bad answer" guidance.
Attribution and ad integrations
- Added Google Ads connection setup for spend import and closed-deal conversion feedback.
- Added Meta Ads connection setup for spend import, Lead Ads, Click-to-WhatsApp attribution, conversion feedback, and Custom Audiences.
- Updated attribution overview pages to link tracking setup with account connection setup.
Admin and billing
- Updated plan, billing, team role, cancellation, and plan-change docs to match current app behavior around Stripe billing, Billing Admin access, team seats, AI limits, and template entitlement limits.
Related
Questions about an update? Email support@customerflows.com.