Plans and Pricing
CustomerFlows offers three tiers, all with unlimited contacts. Choose based on your team size, number of pipelines, and automation needs.
Plan Comparison
| Feature | Starter ($49/mo) | Growth ($149/mo) | Scale ($349/mo) |
|---|---|---|---|
| CRM pipelines | 1 | Up to 5 | Unlimited |
| Custom fields | 5 | 20 | Unlimited |
| Contacts | Unlimited | Unlimited | Unlimited |
| Team seats | 1 | Up to 5 | Unlimited |
| WhatsApp AI chatbot | Yes | Yes | Yes |
| Google Ads attribution (GCLID) | Yes | Yes | Yes |
| Meta Ads attribution (FBCLID) | -- | Yes | Yes |
| Automation workflows | -- | Up to 10 | Unlimited |
| AI lead scoring | -- | Yes | Yes |
| WhatsApp messages included | 1,000/month | 5,000/month | 15,000/month |
| WhatsApp overage rate | $0.005/msg | $0.005/msg | $0.005/msg |
| API access | -- | -- | Yes |
| Priority support | -- | -- | Yes |
Which Plan Is Right for You?
Starter ($49/mo): Best for solo operators and very small teams (1-2 people). You get the core: AI chatbot on WhatsApp, one pipeline with custom stages, Google Ads attribution, and unlimited contacts. This covers the essentials for capturing and tracking leads.
Growth ($149/mo): Best for growing businesses with 3-10 employees. Multiple pipelines let you separate service calls from installations. Automation workflows handle follow-ups, review requests, and stale-deal alerts without manual work. Meta Ads attribution and AI lead scoring add intelligence.
Scale ($349/mo): Best for larger operations with 10+ employees, multiple service lines, or teams that need API integrations with other systems. Unlimited everything plus priority support.
Free Trial
Every new account starts with a 14-day free trial on the Growth tier. You get full access to all Growth features during the trial. Credit card is required to start. Cancel anytime during the 14 days and you won't be charged.
After the trial, choose any plan. You can downgrade to Starter if Growth features aren't needed. All your data is preserved regardless of which plan you choose.
Billing
- All plans are billed monthly. Annual billing is not yet available.
- WhatsApp messaging costs are billed separately based on usage. See WhatsApp Message Costs.
- No setup fees. No contracts. Cancel anytime.
- See Billing and Invoices for payment details.
Changing Plans
You can upgrade or downgrade at any time from Settings, then Billing. See Upgrading and Downgrading for details on what happens to your data when you change plans.
Related
- Billing and Invoices -- Payment methods and receipts
- Upgrading and Downgrading -- Switching plans
- WhatsApp Message Costs -- Messaging pricing
See full pricing at customerflows.com/pricing.